Frequently Asked Questions

Go to the 'Service' tab and click on 'Make Your Payment' to locate your insurance company. You may also look at your ID Card or other policy documents to find your insurance company's phone number or website.

Go to the 'Claims' tab to find your insurance company's claims number. If you're unable to find it, you may call our office or you may look at your declarations page or ID card for the claims number. You will need your policy number to file a claim. 

If you are on automatic payment withdrawals and you receive a new card in the mail, please call our office to update your information. The same goes if you close a bank account and open a new one. This will avoid your policy from being cancelled for non-payment.

Typically what causes the price of insurance to go up is because all insurance companies will have a rate revision. There can be other numerous factors at play depending on the type of policy you have. 

It can take up to 1 - 2 weeks for you to receive your policy documents from your insurance company. Additionally, the USPS has slowed down their mail 

Yes! It is important to update the address on your auto insurance to keep the policy current and to better protect you and your vehicle.